Terms & Conditions

PAYMENT

All payments are due upon receipt. If payment is not received or the payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.

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SHIPPING POLICIES

Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item, including shipping, will be refunded to the buyer by the seller. Shipping costs may double if shipping internationally. If an item is damaged during shipping, the seller will not be held responsible.

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REFUND/RETURN POLICIES

Items are entitled to be refunded or returned based on complaints. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. The buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, the seller is not responsible for a refund. Exchanges are granted on a case-by-case basis.

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CANCELLATION

An item may be canceled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.

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COMPLAINTS

Any complaints about items or sellers may be sent to our support team: info@haitianchristianmission.org or (844) HCM-1974. There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as well.

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LEGALITIES

The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

These terms and conditions are subject to change.